- Diverse role combining front-of-house reception and event support responsibilities
- Opportunity to interact with international visitors and stakeholders in a professional corporate environment.
- Collaborative workplace with opportunities to develop customer service, event coordination, and office administration skills.
About the Role
Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our clients to focus on what they do best.
We are looking for an Event Support & Reception Coordinator for a leading multinational corporate office based in Tokyo to assist in delivering an exceptional visitor, reception, and workplace experience.
As a member of the Workplace Experience team, you’ll be responsible for managing front desk operations, welcoming visitors, coordinating meeting room activities, supporting events, handling inbound calls, and providing administrative support to ensure smooth daily operations.
Responsibilities
In this role, you will be responsible for:
- Delivering a professional reception experience by welcoming visitors, managing calls, coordinating meeting rooms, and supporting visitor access procedures;
- Coordinating workplace and event support activities, including room setup, catering arrangements, vendor coordination, and event logistics; and,
- Maintaining smooth office operations through administrative support, supply management, facility monitoring, and stakeholder communication.
Why Join DBSA
At DBSA, we go beyond standard benefits. We are committed to creating a workplace where you feel recognized, supported, and able to grow.
- Recognition that Matters
Your contributions are acknowledged through performance reviews, milestone rewards, and employee recognition initiatives.
- Support for Your Well-being
We promote balance through flexible leave options, mental health programs, and wellness-focused initiatives that support your day-to-day needs.
- Opportunities to Grow
Whether through internal mobility or learning support, we provide opportunities to build your career over the long term.
- A Workplace You’ll Enjoy
From team activities to company-wide celebrations, we foster a culture that values connection, inclusion, and collaboration.
Required Skills, Qualifications & Attributes
To be successful in this role, you’ll need:
- Previous experience in reception, customer service, hospitality, office administration, event support, or a related field;
- Strong customer service mindset with the ability to communicate professional and courteously;
- Excellent interpersonal and communication skills with the ability to understand and respond to stakeholder needs;
- Strong organizational skills and attention to detail;
- Ability to adapt to changing priorities and respond effectively in a fast-paced environment;
- High level of professionalism, discretion, and commitment to confidentiality;
- A proactive approach with a genuine passion for supporting others;
- Proficiency in Microsoft Outlook, Excel, and other standard office applications; and,
- An ability to communicate effectively in both Japanese and English to support international visitors and business communications.
Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity, is the right fit for you.
We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.
About Drake Business Services Asia
Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower costs, and enhance quality.
Working alongside our global partners across seven countries, we empower our clients to focus on their core business.
