- Be the face of a leading global investment firm, providing a professional and welcoming experience for executives, clients, and visitors.
- Work in a prestigious corporate office located in Otemachi, one of Tokyo’s premier business districts.
- Utilize and further develop your bilingual Japanese and English communication skills in an international business environment.
- Gain exposure to office administration, workplace coordination, facilities support, and event coordination within a fast-paced global organization.
About the Role
Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our clients to focus on what they do best.
We are looking for a professional Reception/Admin Coordinator to support our multinational corporate client, a global investment firm based in Tokyo.
As a member of the Japan team, you will be responsible for delivering an excellent front-of-house experience while providing administrative and workplace support to ensure the smooth day-to-day operation of the office.
Responsibilities
In this role, you will be responsible for:
- Welcoming visitors, clients, and employees while managing front desk operations professionally;
- Answering and directing incoming phone calls and handling general enquiries;
- Coordinating meeting room bookings, setup, and video conference support;
- Managing incoming and outgoing mail and courier services;
- Supporting office administration, including invoice processing and operational documentation;
- Coordinating office maintenance requests and liaising with vendors and building management;
- Managing office supplies, pantry inventory, and stationery procurement;
- Supporting employee onboarding and offboarding, including security access, desk setup, business cards, and equipment coordination;
- Assisting with internal office events and workplace initiatives; and,
- Performing other administrative and operational support duties as required.
Why Join DBSA
At DBSA, we go beyond standard benefits. We are committed to creating a workplace where you feel recognized, supported, and able to grow.
- Recognition that Matters
Your contributions are acknowledged through performance reviews, milestone rewards, and employee recognition initiatives.
- Support for Your Well-being
We promote balance through flexible leave options, mental health programs, and wellness-focused initiatives that support your day-to-day needs.
- Opportunities to Grow
Whether through internal mobility or learning support, we provide opportunities to build your career over the long term.
- A Workplace You’ll Enjoy
From team activities to company-wide celebrations, we foster a culture that values connection, inclusion, and collaboration.
Required Skills, Qualifications & Attributes
To be successful in this role, you’ll need:
- Minimum of 1 year experience in reception, office administration, workplace services, hospitality, or customer service;
- Native-level Japanese and business-level English communication skills;
- Strong customer service and interpersonal skills with a professional presentation;
- Excellent organizational skills with the ability to manage multiple priorities;
- Proficiency in Microsoft Office and standard office systems; and
- A proactive, detail-oriented, and team-focused approach to work.
- Previous experience in a multinational or corporate office environment is highly preferred.
Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity, is the right fit for you.
We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.
About Drake Business Services Asia
Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower costs, and enhance quality.
Working alongside our global partners across seven countries, we empower our clients to focus on their core business.
