- Join a professional corporate reception team in Tokyo’s prestigious Marunouchi business district.
- Utilize both Japanese and English communication skills in a client-facing environment.
- Gain exposure to reception, administrative, and general affairs functions with career development opportunities
About the Role
Drake Business Services Asia is a leading provider of workplace and business support services in Japan, enabling our clients to focus on what they do best.
We are looking for a Reception Backup Staff for our client organizations based in Tokyo Marunouchi to assist in delivering an exceptional visitor and concierge experience.
As a member of the client’s reception and office support team, you’ll be responsible for managing visitor reception, supporting administrative operations, handling incoming calls, and assisting with general affairs functions.
Responsibilities
In this role, you will be responsible for:
- Welcoming and assisting visitors in a professional and hospitable manner;
- Managing visitor registration systems, visitor check-in procedures, and issuing access passes;
- Escorting visitors to meeting rooms and providing meeting support services, including beverage service;
- Maintaining meeting room facilities, equipment, and cleanliness;
- Handling incoming calls through the main switchboard;
- Supporting general affairs and administrative functions;
- Preparing documents and responding to business emails; and,
- Providing backup support across reception operations as required.
Why Join DBSA
At DBSA, we go beyond standard benefits. We are committed to creating a workplace where you feel recognized, supported, and able to grow.
- Recognition That Matters
Your contributions are acknowledged through performance reviews, milestone rewards, and employee recognition initiatives.
- Support for Your Well-being
We promote work-life balance through generous leave arrangements, including annual leave, sick leave, and compassionate leave, alongside wellness-focused initiatives.
- Opportunities to Grow
This role provides valuable exposure to corporate reception, office administration, client services, and workplace operations, helping you build a long-term career in business support services.
- A Workplace You’ll Enjoy
Work within leading multinational corporate environments and collaborate with professional teams dedicated to service excellence.
Required Skills, Qualifications & Attributes
To be successful in this role, you’ll need:
- A High school diploma or equivalent;
- Minimum 1 year of relevant work experience;
- Basic PC proficiency, including Microsoft Word, Excel, Outlook, and PowerPoint;
- Strong interpersonal and communication skills;
- English language ability at daily conversation level or above (approximately TOEIC 475-730);
- Native-level Japanese language proficiency;
- Proven customer service or hospitality experience; and,
- Valid authorization to work in Japan
Preferred Skills and Expertise
- Previous corporate reception experience;
- Experience using English in a professional business environment; and,
- Experience supporting office administration or general affairs functions.
Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity, is the right fit for you. We welcome professionals with transferable workplace operations experience who are eager to learn and grow.
We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.
About Drake Business Services Asia
Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower costs, and enhance quality.
Working alongside our global partners across seven countries, we empower our clients to focus on their core business.
