- A diverse workplace operations and administrative role supporting employees, visitors, vendors, and internal stakeholders through facility coordination, workplace services, and office operations.
- Work in an international work environment with opportunities to use both Japanese and English in a professional corporate setting (6:00 AM to 6:00 PM).
- An opportunity to develop workplace operations, facilities coordination, stakeholder management, communication, and AI-powered workplace skills within a global organization in the financial services industry.
About the Role
Drake Business Services Asia is a leading provider of office support services in Japan, enabling our clients to focus on what they do best.
We are looking for a Workplace Hub Coordinator to support the smooth day-to-day operation of workplace facilities and office services. As part of the Workplace Hub team, you will be responsible for coordinating building and facility operations, supporting employees and visitors, managing workplace resources, and helping maintain a safe, efficient, and organized office environment.
Responsibilities
In this role, you will be responsible for:
- Managing workplace and facility operations, including meeting rooms, workplace resource, keys, access cards, and office facilities;
- Coordinating building cleaning, maintenance activities, repair requests, and vendor visits while liaising with internal stakeholders and relevant departments;
- Supporting meeting room reservations, room setup, workplace events, and facility-related service requests;
- Managing workplace-related activities, including emergency supplies, First Aid Room operations, parking facilities, bicycle parking areas, and facility equipment;
- Handling workplace facility issues, maintenance requests and complains, arranging repairs, and ensuring timely resolution and follow-up;
- Managing facility opening and closing procedures and maintaining workplace resources, artwork, decorative items, and related equipment;
- Supporting Japanese and English communication with employees, vendors, and stakeholders; and,
- Coordinating with employees, vendors, and service providers to ensure a safe, organized, and efficient workplace environment.
Why Join DBSA
At DBSA, we go beyond standard benefits. We are committed to creating a workplace where you feel recognized, supported, and able to grow.
- Recognition That Matters
Your contributions are acknowledged through performance reviews, milestone rewards, and employee recognition initiatives.
- Support for Your Well-Being
We promote balance through flexible leave options and wellnessfocused initiatives that support your day-to-day needs.
- Opportunities to Grow
Build your administrative and digital workplace skills while gaining exposure to a dynamic digital marketing environment.
- A Workplace You’ll Enjoy
Work alongside a collaborative team in a modern, fast-paced environment where technology and innovation are valued.
Required Skills, Qualifications & Attributes
To be successful in this role, you’ll need:
- Fluent business-level Japanese and English communication skills;
- Minimum of 1 to 3 years of experience in workplace services, facilities coordination, office administration, hospitality, customer service, or similar fields;
- Proven ability to manage multiple administrative tasks accurately and efficiently;
- Experience coordinating vendors, maintenance activities, workplace services, or facility operations;
- Strong organizational, communication, and interpersonal skills; and,
- A proactive attitude, attention to detail, and an ability to work independently.
Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity, is the right fit for you. We welcome professionals with transferable workplace operations experience who are eager to learn and grow.
We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.
About Drake Business Services Asia
Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower costs, and enhance quality.
Working alongside our global partners across seven countries, we empower our clients to focus on their core business.
