• Be part of the mailroom operations team supporting a well-established banking institution.
• Enhance your skills in document handling, filing, and coordination within a professional corporate setting.
• A great opportunity to jumpstart your career.

About The Role

Drake Business Services Asia is a leading provider of Managed Services in the Philippines, enabling our clients to focus on what they do best.

We’re looking for a Documentation Associate for a banking services client based in Makati and/or Ortigas to assist our client in Mailroom Operations.

As a member of the operations team, you’ll be responsible for handling, sorting, and processing incoming and outgoing documents, supporting day-to-day mailroom activities, and ensuring accurate and timely documentation flow in coordination with other departments.

Why Join Our Team?

We value our team members and are committed to fostering your career aspirations. We offer:

• Opportunities to work within prestigious international brands.
• Regular performance reviews.
• Ongoing training and support.
• Strong career development opportunities.
• An employee reward and recognition program.

Responsibilities

In this role, you will be responsible for:

• Handle and process documents from receiving, reviewing/validation, encoding, classifying, assembly, preparation for uploading, uploading status monitoring, and reporting.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Works under immediate supervision.
• Primary job functions do not typically require exercising independent judgment.

Required Skills, Qualifications & Attributes

To be successful in this role, you’ll need:

• Bachelor’s degree in any field or at least one year of relevant experience for undergraduates
• Fresh graduates and career shifters are welcome to apply
• Proven experience in data encoding with high accuracy
• Strong attention to detail and a commitment to minimizing errors
• Excellent communication skills and professional demeanor
• Open to site rotation based on client needs

Location: Makati and/or Ortigas

Work Schedule: 8 AM – 5 PM | Day Shift

Even if you don’t meet every requirement, we welcome you to apply to discuss whether this role, or another opportunity, is the right fit for you.

We’ll also be in touch for future opportunities that match your skills or experience if you’re not successful on this occasion.

About Drake Business Services Asia

Drake Business Services Asia empowers businesses in the Philippines to focus on what they do best. We manage, transform, and digitize time-consuming processes to improve efficiency, lower costs, and enhance quality.

Working alongside our global partners across seven countries, we empower our clients to focus on their core business.