Helpdesk & Facilities
Streamline daily office operations in Taiwan with our one-stop facilities management kiosk, easing the workload on your facilities and helpdesk teams. From stationery management to meeting room coordination, our Facilities & Helpdesk Services offer tailored support to empower your workforce.
Supporting Your Helpdesk Function
Broad support across office and facility functions to ensure smooth and efficient operations.
General Workforce Assistance
Consistent helpdesk support for daily office tasks, including printer troubleshooting, desk relocations, and catering coordination.
Meeting Room & Event Support
Providing dedicated assistance with meeting room coordination, visitor management, and event execution, enabling your team to focus on core priorities.
Handyman Tasks
Staff to handle daily facility maintenance tasks, ensuring a safe and functional workplace without requiring specialized vendors.
How We Engage With You
Drake Business Services Asia streamlines operations to achieve measurable outcomes, driving collaboration, efficiency, and exceptional service from the initial consultation through implementation and beyond.
Step 1
Initial Consultation
Our expert consultants partner with your team to thoroughly analyze your operations, uncover challenges, and develop a tailored solution that aligns with your business objectives and budget.
Step 2
Solution Design
Building on our decade of expertise and established methods, we’ll develop a tailored solution that directly resolves your specific challenges.
Step 3
Ongoing Service Enhancement
Post-implementation, we emphasize continuous optimization, refining our methods to enhance efficiency, ensure compliance, and reduce operational costs.
Helpdesk & Facilities Services to Address Your Office Challenges
Inefficient Manual Processes
Inefficient Manual Processes
Efficient Digitised Workflows
Enhance workflows by removing inefficiencies and boosting workforce productivity.
Management Burden
Management Burden
Fully-Managed Solution
Consolidated systems provide immediate insights, empowering informed decision-making.
Excessive Costs
Excessive Costs
Enhanced Cost Efficiency
Lower expenses by implementing streamlined digital solutions and thoroughly evaluating all cost areas.
Technology Adoption
Technology Adoption
Technology Integration
Adapt swiftly to market changes with our cutting-edge technology solutions designed for growth.
